How it works

From empty inbox to first paid order.

Relidesk is built around one activation path: verify → business → products → payout → subscription → share. Below is exactly what that looks like for a merchant - and for their customer.

Merchant journey

Six steps. No developer required.

01

Sign up and verify your email

Create an account with email and password. We ask you to confirm your email before you can sign in - it keeps your account secure.

Takes about a minute

02

Create your business and choose your store link

Name your business and pick a link customers will use to find you. Your link is unique and reserved for you. If you change it later, the old link still works.

Your link looks like yourname.relidesk.shop

03

Add products (show them when you're ready)

Upload photos, set prices in Naira, and track stock. New products stay hidden until you choose to show them on your store.

Add sizes or colors if you need them

04

Link your Nigerian bank account

Pick your bank, enter your account number, and confirm the account name. Money from sales goes straight to you - Relidesk never holds your balance.

Secure bank linking

05

Start your free trial and open for orders

You need a plan (or free trial) and a linked bank account before customers can pay you. That way checkout always works when someone is ready to buy.

Free trial included

06

Share your link - customers buy without signing up

Your store works on mobile. Customers search, add to cart, and pay by card or transfer without creating an account. You see whether each order is awaiting payment, paid, or failed.

No buyer account needed

Customer journey

Fast on a phone. No forced buyer account.

Your customers don't need a Relidesk account to buy from you. That keeps checkout simple and fast.

Browse

Open your your-store.relidesk.shop page on a phone. Clear prices in Naira, stock status, and product details.

Cart

Add in-stock items. Out-of-stock items can't be added, so checkout won't fail later.

Checkout

Enter name, email, phone, and address - then pay securely. If you pass fees to the customer, they see the fee before paying.

Confirm

We confirm the payment automatically. Paid orders show a confirmation; awaiting-payment orders update when the bank confirms; failed payments can be retried.

After you’re live

The dashboard is where the business runs.

Run orders

Filter by payment status, open any order for customer contact, items sold, and what you earned.

Tune your store

Edit products, adjust stock, choose who pays the processing fee, and update your logo and business details.

Manage your plan

Switch plans, schedule a cheaper plan for later, or cancel - you keep access until the current plan ends.

Coming later: offline sales recording, invoices and receipts, customer history, analytics, staff roles, and growth integrations - without turning Relidesk into a marketplace.

Ready when you are.

Create an account, choose your store link, and start your free trial. You pay a monthly fee - we don't take a cut of your sales.

Stop selling from your DMs.

Your storefront, your bank settlement, your order history - live in one flow.